Case studyEnterprise Software / Database Technology

MongoDB

Unifying global contingent hiring across every function as MongoDB scales.

As MongoDB expanded internationally, its contingent workforce program needed to grow with it: consistently, compliantly, and across every function from Tech and TA to Finance, HR, and Operations.

Global · Multiple countries
5
Functions unified: Tech, HR, TA, Finance, Ops
Global
Multi-country program under one governance model
100%
Contractor classification compliance
0
Compliance incidents post-deployment

The challenge

Scaling a global program without losing control.

MongoDB's rapid international expansion created a fragmented contingent workforce picture. Tech, HR, TA, Finance, and Operations were each managing contractors through different processes, different vendors, and different standards. As the company entered new countries, compliance risk multiplied: classification rules, local labor law, and contractor governance requirements varied by jurisdiction, and there was no unified model to manage them.

MongoDB needed a partner who could bring every function onto a single operating model, one that could scale with their growth, absorb new geographies without friction, and give leadership the compliance confidence to keep moving fast.

The solution

One operating model. Every function. Every country.

Cross-functional program unification

Sustainable Talent brought Tech, HR, TA, Finance, and Operations onto a single contingent workforce operating model, eliminating the fragmentation of function-by-function vendor relationships and replacing it with one consistent governance standard across the business.

Global compliance infrastructure

As MongoDB expanded into new countries, STalentOS provided the compliance infrastructure to absorb each new geography, standardizing contractor classification, local labor law adherence, and risk reporting without slowing down hiring.

Real-time visibility across functions and regions

Program managers across every function gained live visibility into contractor status, classification risk, and spend, replacing fragmented reporting with a single source of truth that scaled as the company grew.

Built to scale with MongoDB's growth

The operating model was designed to expand with MongoDB as new countries, functions, and headcount requirements came online, without requiring MongoDB to rebuild its program infrastructure each time.

The outcome

Global compliance confidence. At the speed of growth.

"

Sustainable Talent gave us the infrastructure to scale our contingent program globally without the compliance risk that usually comes with that kind of growth. Every function, every country, one model.

Head of Global Talent Operations, MongoDB

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